Privacy Notice

Updated 10 October 2026

Service enquiries are handled by kindarrival. Contact: [email protected].

What we collect

When enquiries are open, the form asks for your name, email, country or region, number of guests, requested support, optional travel dates and budget, and privacy consent. It also records the time, a reference number and any campaign tags in the page link.

How your details are used

These details are used to reply, discuss availability and prepare a coordination estimate. They are stored in a private Cloudflare D1 database accessible through the operator’s authenticated account. Request records are not published on the website or included in our source-code repository. The same enquiry is saved once if you retry it unchanged.

Keep medical and identity information out of this form

Do not send medical records, symptoms, diagnoses, passports, identity documents, banking information or passwords. Any clinical information must be handled directly through an appropriate provider channel.

Security and hosting

Cloudflare hosts this website and handles technical connection data to deliver and protect it. Our enquiry handler uses a short-lived hashed network identifier to limit repeated submissions; it does not save the raw address in the enquiry record. Access to requests is restricted to the operator’s authenticated Cloudflare account.

Retention and requests

During this pilot, the operator reviews inactive enquiries after 90 days and removes records that are no longer needed. Contact the operator using the email above to request access, correction or deletion. Records needed for an agreed service or a dispute may require a different retention period, which will be explained separately.

Cookies and notifications

This site uses no advertising pixels or third-party analytics. Campaign tags supplied with an enquiry are used to understand how guests found this page. To help us review requests, an email alert may be sent to the operator containing only your reference number. Enquiry details remain in the private database and are reviewed through the operator’s authenticated dashboard.